Communication is Everything

At EPOS we believe that collaboration starts with providing a voice to ideas.

It doesn't matter where you sit, with our technologies, every attendee in a discussion, no matter where they join it, should have an equal opportunity to hear and be heard.

When communication is everything, EPOS delivers, every time. We are passionate about delivering an equality of voice, because it is only when all stakeholders have a voice that decisions can truly consider all voices.

Improve your voice

Leicestershire Police and the IMPACT of good communication

Leicestershire Police serves nearly one million people in the East Midlands. As part of its continuing review and improvement processes, the force reviewed its 999 emergency and non-emergency operations center. During the review operator headsets were evaluated and the decision was made to look at upgrades for this mission critical equipment.

The Challenge

There were two particular requirements: first that headsets should allow operators to ‘hot-desk’ from any PC workstation and second that headsets should provide a futureproof solution in the event that the force moves from desk phones to a PC based softphone system.

The Solution

We supplied 420 IMPACT DW headsets and 120 base units. Wearing comfort is a critical factor in a contact center environment where agents may be wearing the headset for several hours a day.

In an emergency, miscommunication can cost lives.

Incidents are often fast-paced and require split second decision-making based on clear communication between all those involved.

Improve the voice of your organisation

No matter how, or where you connect to your colleagues, EPOS products and software ensures that you can communicate as clearly as if you were in the room.

Deployed anywhere, managed anywhere

With EPOS communication products and our cloud-management software, a better voice can be delivered to your teams and insights can be listened to and actioned upon.

Available for the full shift

With unparalleled battery performance, EPOS wireless headsets deliver for a full-shift, so that you can be there when needed, every time.

Built on the Former Joint Venture Sennheiser Communications

EPOS is not a new industry player – until 2020 we were known as Sennheiser Communications, a company established in 2003 as a joint venture between audio specialist Sennheiser and the world-leading hearing healthcare group, Demant.

In 2020, Sennheiser and Demant saw great opportunity in focusing their attention on different business segments, each with independent, end-to-end responsibility. As such, both parties amicably agreed to conclude the joint venture and evolve the business segments into different setups: EPOS and Sennheiser.

EXPAND Capture 5
Only available in the US

EXPAND Capture 5

Intelligent speaker for Microsoft Teams Rooms

List priceMSRP 469.00$

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No more note taking

Wish there was an easier way to transcribe a meeting? There is now.

As part of a Microsoft Teams room*, the EXPAND Capture 5, uses advanced speech recognition to accurately capture transcription and attribution (who said what) of up to 10 people in the meeting room, even as they talk over each other. Up to 20 participants can be attributed and transcribed per meetings.

*Microsoft Teams on Windows

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The hybrid workplace

As our society advances and grows globally and our communication infrastructure improves, opportunities grow for global collaboration and for companies to provide the infrastructure to facilitate that remote collaboration. The nimble entrepreneur remotely was no longer an outlier far before the current events of the day. Companies able to take advantage of remote workers are able to turn that into strength for recruiting and retaining top talent.

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