How to Get the Best Sound In Today’s Workplace
Clear sound supports clear communication
That is true whether you’re meeting with geographically dispersed teammates or on the phone with customers. Dropped sound, pops and distortion all get in the way of your ability to communicate.
If you are using Bluetooth® headsets and speakers, the cause of those issues may be related the density of Bluetooth® devices in your workspace. Other electronics and radio signals such as WiFi can also create interference.
These problems can all be mitigated by following a few Bluetooth® best practices. To help you get the best performance from your Bluetooth® audio devices, we have put together this overview of how to manage Bluetooth® density in today’s dynamic workplace.
Why Bluetooth Density Matters
Bluetooth density refers to how many nearby devices can be active at the same time without interfering with each other’s connections or degrading audio quality. The more live Bluetooth devices in any given area, the higher the density, and the higher the chance of radio interference.
Such interference results in audio distortions that have a detrimental effect on call quality and the resulting customer experience. Setting limits on how many Bluetooth audio devices should be used in a particular area will help you achieve the best performance and sound quality.
The Bluetooth Basics
Bluetooth technology is a global radio transmission standard which supports the application of a wide range of wireless electronic devices. The technology connects devices over a distance of up to 100 meters line of sight, or typically up to 25 m/82 ft in a normal office environment depending on the Bluetooth® class, device connectivity and environment.
Ericsson introduced Bluetooth to the market in 1994 to overcome the challenges of connecting devices with diverse types of technology and communication protocols. Since its introduction, the Bluetooth Special Interest Group (SIG) has collected more than 20,000 member companies (including EPOS) and the Bluetooth standard has become a popular method of connecting devices.
Experience the Quality of Freedom
EPOS offers an extensive range of completely wireless Bluetooth headsets and speakers, allowing hands-free communication and easy control of calls. Our versatile audio devices are designed to make it easy for your team to work across different situations and locations, in both office and remote work settings.
Ready for the Remote Workforce
EPOS Bluetooth headsets and speakers are ideal solutions for hybrid workers or those who are often on the road. Our Bluetooth devices are portable. In a work from home setting, limited range is rarely an issue, the devices they are paired with tend to remain close to the owner during calls.
Good audio is an important part of remote collaboration and online meetings. EPOS has teamed with the world’s leading online meeting platforms to develop, test, and certify solutions that bring high-quality video and audio conferencing to every type of meeting space.*
Make Bluetooth Work in Your Office
Today, offices are dynamic spaces that require the flexibility for quick changes. Especially in these days of hybrid work, the amount of headset users onsite can vary from day to day. EPOS devices give you the flexibility to easily scale up and continually optimize your office space.
Your office layout and the devices within it have a direct impact on the performance of your Bluetooth devices. The EPOS team can help you examine your floorplan or walk through your offices to help you create the best set up.
Repairing Lost Packets - Managing RF interference
A lost packet occurs when the data being transmitted over the Bluetooth signal is disrupted. Solutions for dealing with this vary from vendor to vendor. At EPOS, we apply proprietary algorithms to repair lost packages and assure high-quality audio.
Don’t Let Dual Connectivity Get in Your Way
Dual connectivity refers to connecting your Bluetooth audio device to multiple sources (such as your phone and your laptop) at the same time. This needs to be balanced so that a call is never lost and that channels are not polluted.
Gain Flexibility with A DECT Mesh Combined Solution
To achieve the strongest and most stable connectivity possible, you can utilize multiple wireless frequencies. EPOS offers a mesh solution combining Bluetooth and Digital European Cordless Telecommunications (DECT), which are the two main wireless protocols used to connect wireless audio devices.
DECT headsets can support much higher user densities compared to Bluetooth. DECT devices are also more resilient to interference from WiFi and connected electronics.
Both wireless standards offer a secure, reliable way to connect telecommunications devices with each other. Our mesh combined solution gives you the power to choose between the two, based on your specific situation.
Stay Secure with Bluetooth and DECT
For everyday use, Bluetooth provides a high level of security, making calls virtually impossible to intercept. For those especially concerned with the privacy of their calls, including healthcare professionals, legal consultants, or similar, DECT offers an extra level of security.
Make Work Sound Better, Wherever You Are
Providing you with excellent sound clarity even in high density environments is a top priority for EPOS. If you would like to learn more about optimizing Bluetooth performance for your work force, we’re here to help.